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Professional & Business membership

Effective Communication Training

EXECUTIVE SOLUTIONS (Training) Ltd. provides training in effective communication and client relations for businesses. Training is provided to meet a broad spectrum of communication needs of your organisation. This includes presentation skills, business pitches for new and existing clients, public speaking, team bonding and building, customer service and meeting management for successful outcomes. Interactive training sessions and integrated approaches are used to cater for various learning styles.

Flexibility in choice of training venue enables training to be delivered in the most appropriate and convenient way for clients. On completion of training, you will become skilled at applying techniques and strategies to communicate effectively with a diversity of people in a confident, succinct and engaging way.

Training includes:

Chairing meetings for successful outcomes

Customer service and support -what quality means

Customer care and support –people skills vs technology

Living your customer service policy

Reducing team conflict and improving morale

Team building and bonding for success

Managing teams with remote workers

Presentation skills (Easy Start , Silver Star, Gold Star)

PowerPoint presentations

Communicating financial information to non-financial managers and directors

Training is designed to meet immediate and long-term needs for personal development and business growth -individuals and teams. Benefits include:

Reduced team conflict
Stronger and more motivated teams
Improved quality of service received by customers
Increased income through greater success at business pitches, and increased confidence to communicate with colleagues, directors, clients and suppliers.

To contact us to discuss tailored training solutions for your own professional needs, that of your team or of your organisation:

email info@executive-solutions.co.uk
telephone 0845 054 2870

You can choose to have training delivered at your organisation or at suitably equipped training rooms nearby or at Central London or Canary Wharf venues.

Already have an internal training team?

If your organisation has its own internal trainers, you may not be surprised to learn that as part of improving the delivery by trainers, there is need to provide team building activities for teaching staff. This could range from developing team building activities for two persons to creating unusual teambuilding games ice breakers through to team building activities on communication.

The interactive and outcome-focused approach used in delivering training is ideal if you are a busy professional or entrepreneur who wants to: